Respond while interest is fresh.
Answer property questions, collect stated preferences and keep SMS, phone and web conversations with the same lead.
Explore leadsOotlaAI connects leads, viewings, applications and property work. AI supports the conversation; your team owns the next action and decision.
Scripted examples. Live AI and communication channels require configuration.
Answer routine questions and follow up on missing documents through configured SMS, phone and web channels.
Applicants save details and private documents, then return to finish. AI helps explain what is missing; authorized staff review and decide.
AI prepares reminders and handoffs. Screening requires an approved provider, consent and staff review. AI never approves or rejects applicants.
Follow the application journeySam Rivera · Example application
Received · Staff review pending
Awaiting applicant's file
Not yet requested
No screening is requested and no applicant decision has been made.
Illustrative checklist. No personal documents or consent are collected here.
Answer property questions, collect stated preferences and keep SMS, phone and web conversations with the same lead.
Explore leadsCollect preferred times and keep the property timezone and staff owner together. A requested time becomes an appointment only after successful booking.
Explore viewingsOne application connects private access, the checklist and staff review. AI explains missing items; a received file still needs review.
Explore applicationsCollect the issue and prepare a staff handoff. Staff assign work and confirm visits; requested access is not an appointment.
Explore operationsUse Yardi-ready integration or standalone import. Keep properties and units separate. Yardi owns its configured records and accounting; the existing provider handles payments. Explore connections
Scripted examples. No messages, calls or customer-record changes.
Explore the working demo, follow a workflow and see how OotlaAI can support your property team.