Understand the inquiry.
Capture property, unit, budget, bedrooms and move-in preferences.
OotlaAI: Answer property questions by SMS, phone or chat. Gather missing details.
OotlaAI connects inquiries, viewings and applications. Your team owns the relationship and decisions.
OotlaAI gathers the prospect's stated needs.
Staff confirm availability.
Track missing documents.
Staff decide and record outcomes.
Illustrative. No records or messages created.
One history. A next step at every stage.
Capture property, unit, budget, bedrooms and move-in preferences.
OotlaAI: Answer property questions by SMS, phone or chat. Gather missing details.
Match the home, requested time and agent. Google Calendar sync is optional.
OotlaAI: Gather preferences and prepare reminders from the recorded booking status.
One-bedroom apartment
Prospect preference · Example only
A booking requires verified availability and satisfied scheduling rules.
Connect portal documents and review to the contact.
OotlaAI: Explain missing items and prepare document reminders.
Staff review still needed
Applicant follow-up needed
Approved provider and consent required
Screening requires consent, an approved provider and staff review.
Keep review context together. Application progress stays visible on the lead.
OotlaAI: Summarize outstanding work. Staff decide applications; leased status requires a verified lease milestone.
Property, unit and preferences connected.
Proof of income needs follow-up.
No decision or lease created.
Yardi remains authoritative for configured lease and resident records.
Explore the working demo, follow a workflow and see how OotlaAI can support your property team.